Payment Terms

The following constitutes additional Terms and Conditions, supplementary to those of the brandquiz service available at brandquiz.io/terms/, applicable to the Starter, Pro, Business and Agency subscription plan services.

Service Description

The Starter, Pro, Business & Agency services consist of the creation of as many brandquiz projects as required by the customer during the period contracted (monthly or annual), counted from the time that the user contracts the service.

Starter subscription plan service characteristics:

• Unlimited brandquiz projects can be created.
• The brandquiz projects created will benefit from unlimited questions and responses.
• The brandquiz projects created will be limited to 250 monthly participants overall.
• The brandquiz projects created will include the Free functions, as well as the Starter functions developed currently and those that may be developed in the future:
– brandquiz watermark removal
– native integrations
– Zapier integrations
– future Starter functionalities.

Pro subscription plan service characteristics:

In addition to all Starter subscription plan service characteristics listed above, the Pro subscription plan service includes the following:
– the brandquiz projects created will be limited to 2500 monthly participants overall.

Business subscription plan service characteristics:

In addition to all Pro subscription plan service characteristics listed above, the Business subscription plan service includes the following:
– the brandquiz projects created will be limited to 10000 monthly participants overall
– priority support.

Agency subscription plan service characteristics:

In addition to all Business subscription plan service characteristics listed above, the Business subscription plan service includes the following:
– the brandquiz projects created will benefit from unlimited monthly participants overall
– premium support
– custom integrations (for yearly subscriptions).

Service Contract

The contract of the service will be made at the time the user accepts the conditions and makes payment.

The contract shall be automatically renewed for monthly or annual periods, depending on the period contracted, unless the user, at any time, decides to cancel the contract through the “Billing” section.

Invoicing and payment

The service will be invoiced in advance with monthly or annual frequency, depending on the period contracted.

Contract cancellation

As has been mentioned, the cancellation of the contract may be carried out at any time by accessing the section “Billing”, although brandquiz will not refund any amount nor grant any credit for contracts that are cancelled before reaching their end date.

Price

VAT and any other taxes that may be applicable will be added on top of the prices of the services offered through the website.

VAT is the value added tax that must be applied to brandquiz services sold within the European Union (EU).

• If the user is located within Austrian territory, VAT must be paid in all cases.

• If the user is located in the EU and has received a VAT number issued by a member state of the European Union, they may use their VAT number when making payment and thus be exempt from paying VAT.

Payment Method

The user must make payment through a credit card.

brandquiz states that it has no access to sensitive data related to the payment method used by the user, nor does it store said information. Only the entity corresponding to the payment process has access to this data for payment management, being a certified entity such as PCI Service Provider Level 1.

The user is responsible for ensuring their credit card data is up to date, and may communicate any changes through the “Billing” section.

If a payment cannot be processed, the user is informed that their contract may be cancelled by brandquiz.

Cancelation of the brandquiz user account

The user can cancel their brandquiz user account at any time by reaching out to brandquiz staff directly or over the support services.

Right of Withdrawal

In accordance with the characteristics of the services, and taking into account that these are products created in accordance with the specifications of the user and are clearly customized, the user will have no right to withdrawal.

Life Time Deal Addendum

brandquiz may offer limited, campaign-based deals with exclusive pricing at any time. These will be limited to one time payments as follows:
– Pro plan: $99
– Business plan: $199
– Agency plan: $299
These subscription plans include all features as advertised here and will be offered for the whole lifetime of the service or as long as the service is provided.
brandquiz provides a 14 days money back guarantee from the moment the payment was made (not available for upgrades). Be aware that  the money back guarantee is only available for Agency plans if the included custom domain was not yet created. For requesting a refund, paying customers who have subscribed to one of the aforementioned plans shall contact brandquiz here and request the cancellation and the reimbursement. brandquiz will reimburse the amount no later than 90 days after the request has been processed.

Applicable Law

The present conditions are subject to Austrian law.